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You can use double sided 2 pound foam compression tape (not included) to attach the mounting bracket to other surfaces like glass, aluminum siding, and other surfaces that can't be drilled. We provide the tools and equipment necessary to mount Ring Doorbell to wood, brick, concrete, and stucco. Ring Doorbells can be mounted to multiple surfaces. Installation CAN I MOUNT RING DOORBELL TO OTHER SURFACES SUCH AS GLASS? We do offer Ring Chime as a companion wireless speaker to alert you when someone is at your door. Ring Doorbell is not compatible with a wireless doorbell. IS RING DOORBELL COMPATIBLE WITH A WIRELESS DOORBELL? However, if you connect Ring Doorbell to your wired doorbell you will still hear your doorbell when a visitor presses the button. If you lose wireless internet connection, Ring Doorbell will not be able to send audio and video data to your smartphones and tablets. WHAT HAPPENS IF MY PERSONAL WI-FI CONNECTION GOES DOWN?
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WHERE CAN I DOWNLOAD THE RING APP?ĭownload the free Ring App from iTunes App Store, Google Play Store, or Windows 10 App Store. Ring Doorbell uses your Wi-Fi network to send live HD video and audio to the Ring App on your smart device. WHY DO I NEED TO CONNECT RING DOORBELL TO MY PERSONAL WI-FI NETWORK? No, most Ring Doorbells arrive with a battery charge ranging from 50%-70%. DO I HAVE TO CHARGE THE INTERNAL BATTERY PRIOR TO SETTING UP AND INSTALLING MY RING DOORBELL?

Ring Doorbell does not need to be connected to a computer during setup or operation. Ring Doorbell is set up wirelessly by the Ring App on your smart device. DOES RING DOORBELL NEED TO BE TETHERED TO THE COMPUTER DURING THE SETUP PROCESS? Ring Doorbell is compatible with wireless routers running 802.11 B, G, or N on 2.4 GHz. Ring Doorbell requires a wireless Internet connection for operation. Setup DO I NEED A WI-FI CONNECTION TO SET UP MY RING™ VIDEO DOORBELL? If your Ring Doorbell is stolen, please contact us with a police report and we will replace it free of charge. Ring Doorbell is equipped with proprietary security screws that keep the device securely mounted. To request installation help, go to /help and chat with a Community Support Agent. Our Community Support Team is here to help 24 hours a day, 7 days a week. HOW CAN I GET HELP WITH SETUP AND INSTALLATION OF MY RING DEVICE? Basic costs $3 per month or $30 for the year per device Protect costs $10 per month or $100 for year, and it covers an unlimited amount of Ring cameras, offers a lifetime product warranty and gives you an additional 10% off future purchases at. There are two options for Ring Video Recording: Basic and Protect. Ring Video Recording will save all of your recordings to your Ring account for up to 60 days, and with Ring Video Recording, you can also review the videos, download them to local storage, and share them via social media, text and email. However, if you don’t have Ring Video Recording and you miss an alert or a live event, you will not be able to review the video. Without Ring Video Recording, you will still receive alerts when visitors press your Doorbell or trigger the motion sensors in your device, and you’ll still get live streaming video and two-way audio, so you can see, hear and speak to guests in real-time, as the event is happening. However, we offer optional Ring Video Recording Plans that cost a monthly or yearly subscription fee. ARE THERE ANY ADDITIONAL FEES INVOLVED?Īll Ring devices will operate without an additional fee or subscription. The Ring app also features a low-battery warning, as well as a battery level indicator that you can check at any time. Yes - you'll receive email reminders when your battery runs low. WILL I BE NOTIFIED WHEN THE BATTERY IN MY RING DOORBELL IS LOW? When connected to a 1 amp charger, Ring will fully charge in approximately 9-10 hours. When connected to a 2.1 amp charger, Ring will fully charge in approximately 4-5 hours. HOW LONG DOES IT TAKE THE BATTERY TO RECHARGE? You also have the option of connecting your Ring Doorbell to your home’s existing doorbell wiring. Ring Doorbell can operate wirelessly using its built-in battery. Ring Doorbells operate on battery power or hooked up to your home doorbell wiring. Ring Doorbell can alert you when someone presses the button on your doorbell or when motion is detected. Using our free Ring App which is available for Apple, Android, and Windows 10 devices, you can see an HD Video stream of the person at your door and speak to them using two-way audio communication. Ring Video Doorbell connects to your home Wi-Fi network and sends real-time notifications to your smart phone or tablet when someone is at your door. General HOW DOES RING™ VIDEO DOORBELL WORK?
